Very friendly service. I bring my car in here for all my oil changes, it always takes about an hour. The waiting area has water, coffee, and a television. The front seat services people are all very nice and prompt.
I spun in to get a clarification regarding the replacement of my windshield in my Mazda 6. Safety features are great until you have to replace a cracked windshield. There’s no more $250 windshield! I also needed a routine oil change. When I arrived, around 8:30am, there were 6 cars already in the bay and only Bill. He and Robert, who was moving cars out as quickly as Bill could write the tickets, were doing a great juggling act with the inbound customers and weaving in the customers whose cars were serviced. And Bill is the cashier too! Fortunately, those waiting, with the exception of one guy, were patient and understanding. Thanks for your care and concerns for me and my car and thanks to the service techs who I know do their best to get cars in and out expediently.
Not pushy salesman very knowledgeable on all vehicles they have for sale
My vehicle is a PT Cruiser, rather than a Mazda, but I've been taking my Cruiser (current and previous) here since they were a Chrysler dealership except for a period when my current vehicle was still under warranty and I had to take it to the new Chrysler dealership. Came back to Quality with a sigh of relief as soon as the warranty expired. In my experience, dating back to 2008, Quality Mazda's service is efficient and honest. After putting off having my air conditioning fixed for about two years because I figured it would be $1,000 or more, based on Internet research and estimates, I decided I really had to have the repair done. Imagine my surprise when the problem turned out to be quite minor, and a fraction of the cost I expected. I'm happy to recommend them.
The employees in the sales and service departments are very friendly and professional.
Great dealership, great service department!
Squid is awesome. But this place is very overpriced. The problem with them is they keep your car too long. They want you to take it in early but they don't get to look at your car for a couple of days then they finally start working on your car.
No need to make an appointment. You pull up and honk, they let you in the bay, and the service is done in a quick, efficient and professional way.
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