Customer Testimonials
Always accommodating, super helpful, even after the car purchase. Audra, the Manager took care of me for a last minute appointment. 12/10 would recommend
Love the new hatchback, ben and the everyone else was great here very thorough. I didn't think I was gonna be coming home in a new car but I did lol
I appreciate the excellent customer service from Ben, Andres and all the Quality staff throughout the car buying process. Buying a car can sometimes be overwhelming and Ben and Andres went above and beyond to make it positive and enjoyable. Thank you for making my car-buying experience such a great one!
My first experience buying a car from a dealership and it was absolutely wonderful!! Everyone is so kind and helpful, both Patrick and Ben did so much to really help me understand the car i was buying and everything that entails. I truly can't recommend this dealership enough, they helped me find exactly what I was looking for in a car for a reasonable price!! While in the process of purchasing the car both Ben and Patrick did everything they could to keep me updated with the stuff going on on their side of things, When you walk in ... Read More Google - Jun 9, 2026
David Desloge helped my husband and I navigate a Warranty repair job seamlessly . He was patient, honest and very knowledgeable. He is a true asset to this dealership. We would go back because of him. Five stars.
I live in Santa Fe, but will only have my Mazda3 serviced at Quality Mazda; where I had an extraordinarily positive experience with its purchase...thanks to Ben Vigil. Am writing now to compliment Ben again...and David DesLoge for being outstanding staff professionals. I've known Ben for nearly 10 years - with every single request he always goes above and beyond to be of support. And he did so again recently - helped me make a new connection with David in the service department; something he didn't have to do. Once that connection was made, David took it ... Read More DealerRater - Jun 1, 2026
Great experience!! Thank you!
Great service as always. Ben is great, makes the experience easy.
I always come here for all services
Excellent dealership, very welcoming and professional. Of course they do want to sell you a car, but with no high pressure sales tactics. I worked with Patrick Smigay who was knowledgeable and helpful with understanding the vehicle functions and the purchase process. I won't mention names, but working with Quality Mazda was a total relief compared to working with some 'other' dealerships... not all but some.
Jr the service advisor was very attentive and helpful and made sure I got everything I needed.
Jack provided me with the most exceptional customer service experience that I have ever seen from any car dealership. He went well above and beyond what is normally expected in order to assist me with an urgent and unusual problem while passing through the area. Outstanding service and swift response.
I had a really great experience with Quality Mazda. I originally came in looking for a used vehicle because I was working with a limited budget, but the team went above and beyond to help me explore better options. To my surprise, they were able to get me into a brand new car—and not just any car, but one I had already been considering.
What really stood out was how willing they were to work with me to find something that truly fit my needs financially. They didn’t pressure me or try to upsell me into something unrealistic. ... Read More Google - Apr 18, 2026
I got my car here. The people here did great helping me out. Check out this spot they have good deals.
Austen Harris is one of the friendliest and most reliable people I've ever worked with in the car business. He kept me in the loop the whole time, was always easy to get a hold of, and just made the whole process a total breeze even after I bought the car and had to get the ArmorAll work and hitch installation done. You can tell he genuinely cares about the other staff and customers he works with, and that goes a long way. The dealership had very straightforward pricing and financing and at no point did I ever feel ... Read More Google - Apr 15, 2026
Quality Mazda—especially Ben Vigil—has great customer service. I’ve bought two vehicles here, and Ben helped me both times. He was always patient, answered all my questions, and when I had an issue with one of my Mazda's, he went out of his way to make sure I was taken care of. I’d definitely buy my next Mazda from Ben at Quality Mazda.
The best dealership! Loved my car and the service so much we went and got another for my husband to drive! So happy I can rely on them for anything!
Everyone at this store is amazing. Great experience everytime we go. Ben Vigil is the best sales person, amd just all around a great guy. He always makes me and my wife feel like family. Will always recommend him and this store.
I went in to purchase my leased Cx5. Start to finish it took about 2 hours. (Amazing) Sales manager, Audra was friendly and very helpful. A few days later I had to bring my vehicle on for a complete inspection and emissions test. Justin W in the service department was professional, kind, and very helpful. I'll never go anywhere else. Highly recommend Quality Mazda.
from salesperson Jack Martin to service person Justin Williamson. They are both very respectful and helpful. They are the best. 100% recommend Quality Mazda.
Excellent purchasing experience for my 2026 Mazda 3. Best car ever and best customer service of any car dealership.
Great experience with Daniel. Really liked the video they sent reviewing the problem points they found during their check-up.
Very efficient and inspection and software updates ware completed faster than anticipated! Also another application I have is when I picked up my car there was a detailed estimate for extra body work that needs to be replaced! Excellent job all around!.
I found exactly the Mazda Cx-5 that I was looking for thanks to Shane. Quality Mazda made it easy to get financing and drive the car home.
Mike was informative easy to work with and genuine. The work was well done and a good value. Thanks to all of you!
I highly recommend Quality Collision, they got me back on the road in a short time, did a fantastic job and I got my car back cleaned! Thank you!!
Professional, helpful, and timely as always. Another reason I keep coming back to this brand.
Very nice people, and easy access in and out
There was a miscommunication when I first got there, but it was taken care of immediately and I was given a ride home so they can work on my car without me having to wait in the waiting room. When my car was ready, a ride was sent to get me to bring me back to get my car. Thank you, Mazda.
Justin was fantastic!!!
Honest. Great customer service!!
Ben Vigil is a great salesman, very friendly and helpful. He introduced me to all the team members and they were all very friendly and helpful as well. I am so happy with my new Mazda and I will definitely recommend him and his team to my friends.
Daniel in service was solid to work with on a warranty claim for a mutual customer. He was thorough on the details, got us the supporting info we needed, and kept communication clear without a bunch of extra chatter. It made the claim review straightforward and kept things moving. I would work with Daniel again.
Needed a new set of keys. Quality had to order a blank so they gave me a loaner. Great car and great service. Good communication and fast, friendly service.
Mike Arvickson is my go to guy for auto body repair. He keeps me informed every step of the way. I recieve extraordinary customer service experience.
All went well Jack was very helpful he explained everything well. F&I was easy
Prior to visiting the Quality Mazda dealership, we requested an "out-the-door" price for the vehicle we wanted to buy. The sales manager of the dealership was honest and straight forward and provided that price we requested with an email and ultimately that was the price we paid. I greatly appreciate a dealership that provides honest and straight-forward information that can be relied upon. The salespeople we dealt with at the dealership when we test drove several vehicles on one day were likewise non-intimidating, with no pressure or sales pitches. They were all very pleasant. Choosing the right vehicle ... Read More Google - Dec 18, 2025
So helpful went above and beyond in my car buying process. Audra went above and beyond to make sure I got the car I wanted and needed made numbers work and did it beautifully. David was so patient kind and supportive.
Had such a pleasant experience with Mazda, got amazing help from Jessica Chen who sold me my very first car! She helped me out and went out of her way to make sure I was taken care of of and got a deal that was just right for me. Amazing experience !!
New used cars.Had to get a car since some one stool my legacy outback.Still waiting on them to do there check out so I can pick it up six days now and counting.wonder why I'm still waiting and not driving and getting my things done?? Be nice if and when ever I can pick it up.
Nice friendly place
We received wonderful service and great communication with Justin at Mazda
Excellent service as always!
The service was done just like factory which involved repair and paint. Committed time frame was one day ahead of schedule, how about that?! Honesty and integrity seem to be the hallmark of this business and the businessman behind it, Mike. Thank you much you have earned my business
Great service!
Eric was very helpful and friendly. Took care of my surpenten issues. But I'm still concerned about the noise coming from my engine. Whining noise.
I had the pleasure of working with Rob at CardinaleWay Mazda Las Vegas for the second time, and once again, he exceeded all expectations. Rob is a phenomenal professional—knowledgeable, courteous, and genuinely dedicated to providing an exceptional car-buying experience.
From start to finish, he made the process seamless and stress-free. Rob took the time to answer all my questions, explained everything clearly, and ensured I left completely satisfied with my new car. His professionalism, honesty, and commitment to customer care truly stand out.
If you’re in the market for a new Mazda, I highly recommend asking for Rob ... Read More Google - Oct 13, 2025
They did an amazing job and communicated very well with the fixes that needed to be done on the vehicle.
Excellent service experience. Repair completed on schedule as promised. Detailed report on inspection results with no pressure to up sell. Speedy drop off and pick up.
My experience with Quality Mazda was great. My service writer was responsive and efficient. The car was fixed just as they promised. I will always go to them for service.
I got a flat tire in my new Mazda cx30 the dealer took care of it right away at no charge, so excellent covered by a warranty
Very good experience
Service professionals prompt and courteous.
Quality body shop takes care of my family and friends. Highly recommend your body shop.
I believe I eve a good job was done, communication was done clearly about the identified problems and clear explanation on the very urgent and these that were recommended. Price was fair too.
The service was professionally and very knowledgeable with his jobs. We were very happy with are car painted. Mike made sure we were very. Satisfied and happy with the quality of paint job with our car.Thank you so much, Mike. Best place to paint your car recommended highly.Johnny
I got a fair price for my trade in and a fair price for my new ride. Dude was helpful and attentive. Overall good experience .
Went in on Thursday September 4th, to look at a vehicle that caught my eye online. Verna was my sales person and she was fantastic, very kind! She fought hard for me to get approved and she did, I traded in my 2014 Mazda 3 Hatchback S GT and drove away with my brand new 2025 Mazda CX-5 Turbo Premium in gorgeous Soul Red. Thank you so so much to Verna and Jack for helping me! Loving the car so far!
Great work, great communication, fair price. What more could you ask for! Thanks Mike!
I appreciate the team at Quality for keeping my family’s cars in good working order and the care and attention to detail in the work they do. If you’re not using the service department, you should probably check it out! Thanks Eric K for getting me back on the road!
if only it will be more faster for maintenance service.
Best experience I have had purchasing a car. There was no pressure and emphasis was on what I wanted out of a vehicle. Got the car I wanted and extremely happy with it!
The staff was attentive,knowledgeable and did a great job.
Logan was great to work with and they did a fantastic job on my car.
Great customer service, Mike was Awesome! Mike communicated well every step of the way. My ride doesn’t look like it got in an accident. They did an Amazing job with everything. I will definitely recommend and return in the future to Quality.
Best salesman around!!! I met Ben when he sold us our cx5. He treated us just like family. He was so good to us. Me and my wife both agreed we will always have a mazda in our garage after we talked to him and bought her car. I recently was in the market for another suv and I immediately knew who I wanted to talk to. Ben is by far the best salesman, he is so down to earth and goes above and beyond. I am so happy with my cx50 and our cx5. We own 2 mazdas now and ... Read More DealerRater - Aug 18, 2025
First time service customer. Daniel was my service advisor who was knowledgeable and dillegent, can’t say enough he was great! Talked w other members of the dealership, who were also friendly and helpful. All in all, a Quality experience, I will be back!
Dan is the man!!! The service department is phenomenal!!! Great job and thank you for the hard work!
I cannot say enough nice things about Quality Mazdas Service department. I live in Durango co and ABQ is the closest Mazda dealership to me, but it is still 4 hrs away. Since I was having 9 recalls to address and an oil change, Bill Mast made sure I had a loaner car for the day. That was a life saver! They got me in on time and out exactly when they said the car would be ready. Great open communication and I really liked the video they sent me when they were inspecting the car.
Mazda has always given us excellent service. We also enjoy the friendly, informative and excellent service they provide each time we take our vehicle in for service. 👍👍
Sales experience was decently good. They low balled me on my trade in but what's new. The verdict is still out on service, I'll update once I know more.
Ben at Quality Mazda is great. Great customer service knowledgeable and very helpful.
👌Always good work and honest people. No unnecessary service and no padding the sales tickets.
Great service to the car and great customer service! I love this dealership
Paint work was amazing!
The service team is great. They are quick, efficient and personable. After your service is complete a full diagnostic report is provided to you and results are explained so you know exactly what was checked, the results and what is needed.
Eli at Quality Mazda made the car-buying process smooth and stress-free. He was professional, knowledgeable, and easy to work with. Jack was also extremely helpful, together they made everything fast and efficient. I really appreciate the great service from both of them!
Quality Mazda has the best of the Mazda service departments in the city. I’ve relied on them to service and provide parts for three Mazdas I’ve owned over the past 15 years while I also use independent garages, Quality remains my choice for dealer appropriate issues.
All sales people worked as a team. I went back 3 times testing the Mazda CX-50 Hybrid. Each time I was greeted, given water, and if one person was busy someone else helped. I LOVE my new Mazda! Audra the Sales manager was very knowledgeable, and never pushy. She gave us some added discounts, and that was a plus! Ben and Ethan were the sales people, Both spent time making sure I was comfortable with all the vehicles wonderful features! Ty!!!
I have used. Other body shops in the past. Mike at quality collision. Far exceeded quality and service. I will definitely be using you guys again in the the future. My wife has a lot of minor fender benders!!!