Quality Mazda Testimonials A sincere THANK YOU to all our favorite customers!
I drove from Taos to Albuquerque to get the oil changed etc. on my Carbon Turbo, and it was well worth it. Super professional, took video of what they did and texted me while I waited, And checked everything etc. for $40.00 + I will continue this since I can do my errands in Abq!
I give thier service dept 5 stars because they were honest. I went in for an oil change, and they did it for a reaaonble price. I plan on going back, for all my service needs. Can't forget the one phone call I made when my car wouldn't start several months ago. The man on the other end of the phone talked me through my dilema. My brake pedal switch quit working, and he got it started by coaching me over the phone. And the price he quoted was near the exact amount. Yeah, I trust these guys. And thats no small thing. Scott H,
Such a great experience
Excellent service, starting with the clear communication, made the recent work I had done on my Mazda a really pain free experience. Daniel got us an accurate quote for parts and labor very quickly, communicated with us throughout the week long wait for parts then got the work scheduled very quickly. Even though there was a “hiccup” in the process when we found an unexpected problem, it was resolved quickly and very satisfactorily. Quality Mazda will definitely be our go to place for maintenance work—-and if their sales department is as good as their service department we will probably buy our next car from them.
I bought my car at Quality Mazda in October. The sales man that helped me was awesome and made the whole process super easy and helped answer any questions I had along the way. I recently took my car to the service department and the customer service was excellent! Definitely recommend Quality Mazda of Albuquerque!
Very attentive salesman very helpful actually made the experience a lot of fun highly recommend
Buying a car through Quality Mazda was such an easy seamless experience, Xavi was great, very helpful, knowledgeable, and patient with me and my many questions. If you're looking for a car go see Xavi at Quality and you will not be disappointed! :)
Took 6my CX 5 in for a damaged belt and regular maintenance on short notice in the late afternoon. The work was done by 10 the next day. I always get good service here.
Daniel in service was on top of it! Good job Quality Mazda! They got my car done in exact time he told me. 💪🏻👏🏻👍🏻
The service guys are great! Over the years they've always gone out of the way to get me in/out, provide options, and they always keep you posted every day about any issues or pending parts status. Always provide you a loaner car if feasible. You never feel like you are not up to speed on exactly what is going on.
I just purchased a vehicle here and I'm so glad I did. I've always hated dealerships and dreaded going but as soon as I walked in and met my sales woman I instantly felt like I was talking to a friend . I wasnt pressured at all to buy the car and she was so patient with me and all my million questions. My sales woman was very honest with me which I was shocked about because most dealerships have sales people that hound you as soon as you walk in and tell you whatever you want to hear, but it wasn't like that here. She went through all the little details with me and was very knowledgeable about the SUV I was looking at. Also, the finance guy was awesome! So down to earth and made me feel like I was in good hands. He stayed and talked with me after signing the contract about places he's visited in NM and where I should take my daughter to have some fun. We just moved here from SC so it was really nice to get his input and learn about NM. Honestly, I couldn't recommend this dealership more. I am a nervous wreck when it comes to big decisions but they made me feel so comfortable every step of the way and I know that if I need anything in the future, they would be happy to help me. ❤️
Xavier is an outstanding salesman. Went above an beyond to help me get into the car I wanted. He always returned my calls and addressed all my concerns. Thank you so much! Sherry w.
Quality Mazda was amazing!!! The whole experience has made me a life long customer!!! No pressure at all, and everyone was "real" not the typical "car salesman" type.
Very helpful people.
Quality Mazda is always good, helpful and supportive.
Always do a great job!
During my trip in Albuquerque, my service engine light appeared after it snowed. I knew I had to warm up my car but it was taking forever. I called Quality Mazda and was fortunate to speak with Squid. He was very knowledgeable and informative. He explained to me a couple possibilities as to why the light appeared. He offered me a quick appointment just to see why the light was on to make sure it was safe to return to San Diego. As soon as we arrived to the Shop at 7am, he was very nice and provided excellent service. The entire morning crew at service was nice, especially being so early. The fact that Squid took the time to explain everything and in. A manner that seems he enjoys what he does, made me feel confident taking my car with him. People like Squid need to be recognized because they represent Mazda and also Albuquerque for a person visiting. So thank you Squid for excellent service, you’re the kind of person who gives us hope that customer service and kindness is still alive in the 505!! Instead of returning to my standard place for service I made an appointment to service my car for the 50,000 with Squid…. You should too! God Bless ~ Caya
Everyone at Quality Mazda was amazing. Jessie was easy to work with and there was no pressure. Xavi was great and let us test drive for an hour. Pavel was very knowledgeable and quick at getting the financing needed. I will never go to another dealership ever again! Quality Mazda made a life long customer yesterday!! And I Love my new car!!!
Everyone is polite and did my servicing in record time... no problems currently..
I had great service. Prompt, kind, and professional. Thank you.
Service was excellent! Daniel went above and beyond to meet my needs. He definitely made me a return customer.
Always excellent and fast service. Been treated very well and called by name every time I am in.
Xavi was great to work with. I bought the car from out of state over the phone and facetime. Xavi was very responsive and helpful all the time. He also set up to transport it from New Mexico to Arizona. Thanks Xavi for all of your help!!
Xavi Flash made our entire new Mazda car buying experience stress free and really very enjoyable! Xavi sold us what we wanted, we never felt pushed to buy our car. We are excited and love our new car! We will definitely recommend [email protected] to a our family and friends! Thank you Xavi!!
Welcome to Quality Mazda
Your Local Mazda Dealer in Albuquerque. We are a family owned and operated dealership that’s actually hip and cares about the way we help all our guests. Well, at least some think we’re hip. We are committed to integrity, the best value for your dollar, and benchmark service to you as our guest. This from a car dealer. Go figure. Ultimately, it is our aim to deliver you an exceptionally satisfying experience throughout your ownership cycle. It’s why Quality Mazda by DiLorenzo was nominated for Time Magazine Quality Dealer of the Year. We are conveniently located at 8101 Lomas Blvd NE, Albuquerque, NM 87110. Call or text us at Quality Mazda. We look forward to meeting you today!
Quality Mazda Albuquerque, NM
8101 Lomas Blvd NE, Albuquerque, NM 87110
- Monday - Saturday: 9:00 AM - 6:00 PM
- Monday - Friday: 7:00 AM - 6:00 PM
- Saturday: 7:30 AM - 1:30 PM