Quality Mazda Testimonials A sincere THANK YOU to all our favorite customers!
Excellent experience! We enjoyed working with Audra White on the purchase of our CX-5.
They got me in and out quickly, plenty of room for social distancing while I waited. As usual, fast and friendly service!
Great customer service, esp Ben Vigil who organized the sale and after the closing spent considerable time reviewing everything on dash, etc. Excellent closing process. WE LOVE MAZDA!
Mike was very friendly explained everything showed how much everything cost before i made a decision to leave my car there it took about a week to get it all finished if i ever need anymore work done I will go back here and also refer others.
The team at Quality Mazda was awesome to work with. We were not too sure of their holiday hours and we showed up about an hour before closing, they stayed late to help us with our purchase. We received great service, the team is very helpful and know what they are doing. We were out of there in less than two hours. We will definitely be referring family and friends!
They did a great job for me. They did some major work on my Miata and when there were problems with the repair they took care of it at no charge. Sure, it would have been better if the original repair had been done perfectly, but this shows what they do when things don't go right. And in this case they ate about $1000 of labor and parts to make it right, which really impressed me. And the re-repair is perfect now, which is what's important. I'll be going back to them when my Miata needs more work.
Xavi was a great salesman and worked with my budget to get me into what I needed at an affordable price, got me out of my previous car for more than what I owed, great staff and was a pretty fun buying experience! Definitely plan on doing business with them in the future.
The sales team at Quality Mazda was simply amazing to work with on our purchase. All our questions were addressed quickly and the entire team was so much fun to work with from start to finish. The team knew their product well and gave us time to learn where and what all the safety features were on our new car. We will definitely be back!
I am new to this area and needed to find a dealership to remove a screw from my tire and plug it. I called the dealership and the advisor told me I needed no appointment for something like this so I showed up on a Saturday morning. They got my car in and out quickly. The advisor walked me over the cashier to what I thought would be a invoice for work performed. Instead, he handed me my keys and an invoice for no charge. I was very surprised and would have happily paid any repair bill. I had never been to this dealership before, but the goodwill shown has made me a new customer. Thank you! 😊
Xavi was awesome! He was funny, super knowledgeable (even for me as someone who had done a TON of research), and so helpful throughout the process. He was fun to test drive with, easy to work with, and genuinely excited for us that we found the right car. We’d shop with them again any time!
One of the easiest, most stress free vehicle purchases we have made in the last 20 years, thank you Xavi & Ben for being straightforward and helping us to purchase the car we've been looking for for over a year, and off the lot in record time! Xavi was very helpful from the the first time we spoke over the phone, giving me the info I needed without playing games and was extremely helpful when we stopped by to see the vehicle. He (and Ben) made the whole experience a smooth one and even though we live 1200 miles away, we purchased the vehicle because of their straight forward approach. Highly recommend giving Xavi a call if you are in the market for a new vehicle, and we LOVE our new Mazda!!
Ty was wonderful to work with. He was patient, knowledgeable and down to earth. We looked at cars almost 2yrs ago while ours was in the shop and he waited patiently that whole time for us to finally be ready to buy! Daniel in the service shop has worked with us for years and is amazing. The service center is the major reason we keep coming back!
Xavi is the best salesman out there he made the buying process so easy ,convenient and gave me a good deal on CX-9 2021 model. Buying process was very easy and it took only 10 minutes to finish off all paper work. I highly recommend to check out the dealership for your new Mazda purchase.
I've been taking my vehicles in to Quality for 13 years (apart from a period when one was under warranty elsewhere). I keep going back because they're efficient and honest. This time, the engine "trouble" light came on. The online appointment scheduler suggested checking the two most common causes of a steady trouble light (low gas, loose gas cap) and I checked them; both were okay. Made the appointment, took my vehicle in, and had it back, fixed, 24 hours later. It only took that long because they had to get the malfunctioning sensor and it came late in the day.
Great experience! Xavi was super helpful and answered all questions with ease and without pressure. I would highly recommend visiting Quality Mazda and working with Xavi!
No pressure sales. Audra was patient and very informative.
Second time buying a car here. Great experience, like last time. Ask for Ben…he is the best!
I was pleasantly surprise that a last minute appointment was reasonably priced, informative, polite, curtious and quick. Thank you for the good service.
I was pleased with the work and the customer service I was provided by Quality Mazda. I took my car in and was told prior they may not be able to look at it until the following week. The issue was fixed and I was able to pick up my car on the same day I dropped it off.
The Team at Quality Mazda always go the extra mile to make us feel like valued clients. Ben Vigil has an approach that is exuberant while being low pressure, and he will track down a car for you when you unexpectedly find your family in need during a pandemic supply chain crash! The cars speak for themselves... Zoom, zoom and top safety picks.
Great customer service!
It was the easiest oil change I've had in a while. No appointments necessary, just drive up, and they were able to work on my car pretty quickly. No extra work was recommended except what was necessary (tire rotation only this time). I think I've found my go-to place for my car maintenance and potential repair.
On Friday Oct 22 our 2005 PT Cruiser's engine light came on then started blinking, which the owner's manual says stop driving as soon as possible to avoid further damage. Although Quality Mazda (QM) said they couldn't fix it til Nov 2, they could take it if towed to their facility (eliminating having to have it towed twice). QM gave us an appraisal of the problem by Tuesday morning and had it repaired by the 27th (would have been the 26th if Chrysler parts outlet had sent the right oxygen sensor). We thank QM for a faster than first estimated and a not unreasonable cost repair.
Everything was done efficiently and professionally done
Welcome to Quality Mazda
Your Local Mazda Dealer in Albuquerque. We are a family owned and operated dealership that’s actually hip and cares about the way we help all our guests. Well, at least some think we’re hip. We are committed to integrity, the best value for your dollar, and benchmark service to you as our guest. This from a car dealer. Go figure. Ultimately, it is our aim to deliver you an exceptionally satisfying experience throughout your ownership cycle. It’s why Quality Mazda by DiLorenzo was nominated for Time Magazine Quality Dealer of the Year. We are conveniently located at 8101 Lomas Blvd NE, Albuquerque, NM 87110. Call or text us at Quality Mazda. We look forward to meeting you today!
Quality Mazda Albuquerque, NM
8101 Lomas Blvd NE, Albuquerque, NM 87110
- Monday - Saturday: 9:00 AM - 6:00 PM
- Monday - Friday: 7:00 AM - 6:00 PM
- Saturday: 7:30 AM - 1:30 PM