Quality Mazda Testimonials A sincere THANK YOU to all our favorite customers!
I was pleased with the work and the customer service I was provided by Quality Mazda. I took my car in and was told prior they may not be able to look at it until the following week. The issue was fixed and I was able to pick up my car on the same day I dropped it off.
The Team at Quality Mazda always go the extra mile to make us feel like valued clients. Ben Vigil has an approach that is exuberant while being low pressure, and he will track down a car for you when you unexpectedly find your family in need during a pandemic supply chain crash! The cars speak for themselves... Zoom, zoom and top safety picks.
Great customer service!
very few actually enjoy the car dealership experience but I will say that Xavi Splash at Quality Mazda on Lomas made my visits and purchase almost painless. Xavi's personality and non-aggressive temperment won me over and I feel like he helped me purchase the right car getting me the most bang for my buck. I would recommend Xavi and would deal with him again wherever he might be working, good luck Xavi.
It was the easiest oil change I've had in a while. No appointments necessary, just drive up, and they were able to work on my car pretty quickly. No extra work was recommended except what was necessary (tire rotation only this time). I think I've found my go-to place for my car maintenance and potential repair.
On Friday Oct 22 our 2005 PT Cruiser's engine light came on then started blinking, which the owner's manual says stop driving as soon as possible to avoid further damage. Although Quality Mazda (QM) said they couldn't fix it til Nov 2, they could take it if towed to their facility (eliminating having to have it towed twice). QM gave us an appraisal of the problem by Tuesday morning and had it repaired by the 27th (would have been the 26th if Chrysler parts outlet had sent the right oxygen sensor). We thank QM for a faster than first estimated and a not unreasonable cost repair.
Everything was done efficiently and professionally done
I have always been treated so well by Quality Mazda. Daniel in the service center has the best customer service and is always cheerful and nice. Aaron in sales follows up with me and checks in on me every once in awhile. He always comes to greet me when I see him in the service center. I am in my 3rd Mazda. Reliability is why I gave them a score of 5 Stars!
Friendly staff overall!
Daniel and his crew took great care of my car and fixed what needed to be fixed in a timely manner.
Always super friendly!
Always giving my lil Mazda quality service and punctual!
Xavi was very courteous and helpful. Buying process was super smooth, with honest pricing and only a moderate amount of pressure add on extras.
Had an oil change. In and out and a little over an hour. Good customer service. I look forward to coming back.
Always courteous staff. I have an older MX5 and they always are able to fix the smallest detail for me. I go to get a battery for my remote and they give me a free one. That's a nice gesture.
Handled exactly what needed to be done as well as friendly and courteous.
Xavi helped me out through any obstacles that I had during the process and made sure that he got me in the car that I wanted !!
Xavi and the team at Quality Mazda were fantastic! My husband and I spent a long time searching for cars, and the service from Xavi was by far the best! He was extremely knowledgeable about the products and really took the time to understand our needs in a car. He was fantastic to interact with, and he really went out of his way to help us find the perfect car for us! The financing folks were also very helpful and honest. Even after purchasing our car, Xavi has gone above and beyond to provide support and help us with anything we need! We enthusiastically recommend Xavi and Quality Mazda!
Excellent service from nice people. They always do good work in a timely fashion.
This is my first experience buying a car on my own and Xavi made it the easiest he could for me. I initially made contact on their website for a quote but Xavi made contact the same day and continued to communicate with me until I was ready. I don’t think my experience would have been this great without his excellent customer service. I’m very happy with my purchase.
The service department is always super friendly, time-efficient and knowledgeable. My car is always done in a timely fashion and they have always taken care of me.
Xavi lujan was the biggest help ! Super transparent and helpful!
always a pleasure working with Bill (Squid) Mast and the others when my car needs work done on it.
Guys if you’re looking for a new vehicle Ty is your Guy. Legit this dude was there every step of the way. I had to wait for my car to arrive (as with most dealerships they only are getting what they’re allotted). He was super attentive to what I needed, what I wanted and what I could live without. After getting through those he took a look at the inventory coming in and found a vehicle that matched. With delays in shipping, he communicated everything during each step. Ty…man you were awesome to work with. Appreciate ya man.
Very quick and courteous service!
Welcome to Quality Mazda
Your Local Mazda Dealer in Albuquerque. We are a family owned and operated dealership that’s actually hip and cares about the way we help all our guests. Well, at least some think we’re hip. We are committed to integrity, the best value for your dollar, and benchmark service to you as our guest. This from a car dealer. Go figure. Ultimately, it is our aim to deliver you an exceptionally satisfying experience throughout your ownership cycle. It’s why Quality Mazda by DiLorenzo was nominated for Time Magazine Quality Dealer of the Year. We are conveniently located at 8101 Lomas Blvd NE, Albuquerque, NM 87110. Call or text us at Quality Mazda. We look forward to meeting you today!
Quality Mazda Albuquerque, NM
8101 Lomas Blvd NE, Albuquerque, NM 87110
- Monday - Saturday: 9:00 AM - 6:00 PM
- Monday - Friday: 7:00 AM - 6:00 PM
- Saturday: 7:30 AM - 1:30 PM