I live in Santa Fe, but will only have my Mazda3 serviced at Quality Mazda; where I had an extraordinarily positive experience with its purchase...thanks to Ben Vigil. Am writing now to compliment Ben again...and David DesLoge for being outstanding staff professionals. I've known Ben for nearly 10 years - with every single request he always goes above and beyond to be of support. And he did so again recently - helped me make a new connection with David in the service department; something he didn't have to do. Once that connection was made, David took it from there; doing everything possible to fulfill my requests and make my experience a positive one. Quality Mazda will continue to be my preferred source for auto support.

Quality Mazda—especially Ben Vigil—has great customer service. I’ve bought two vehicles here, and Ben helped me both times. He was always patient, answered all my questions, and when I had an issue with one of my Mazda's, he went out of his way to make sure I was taken care of. I’d definitely buy my next Mazda from Ben at Quality Mazda.

The best dealership! Loved my car and the service so much we went and got another for my husband to drive! So happy I can rely on them for anything!

Everyone at this store is amazing. Great experience everytime we go. Ben Vigil is the best sales person, amd just all around a great guy. He always makes me and my wife feel like family. Will always recommend him and this store.

Ben Vigil is a great salesman, very friendly and helpful. He introduced me to all the team members and they were all very friendly and helpful as well. I am so happy with my new Mazda and I will definitely recommend him and his team to my friends.

Best salesman around!!! I met Ben when he sold us our cx5. He treated us just like family. He was so good to us. Me and my wife both agreed we will always have a mazda in our garage after we talked to him and bought her car. I recently was in the market for another suv and I immediately knew who I wanted to talk to. Ben is by far the best salesman, he is so down to earth and goes above and beyond. I am so happy with my cx50 and our cx5. We own 2 mazdas now and that's all thanks to Ben Vigil, we honestly could not be happier. Even other people in different departments have nothing but great things to say about Ben, especially David DiLorenzo. Buying a car is always so stressful but both times Ben and the crew at Quality Mazda made it so easy and stress free. I have bought mulitple vehicles in the past and no one has come close to how professional and caring Ben is. He truly loves to see his customers happy. I will be back when we decide to get another mazda and will recommend him to all friends and family.

I'll start by saying that I met some people who, without having to help me because it was outside their schedule, helped me. They made it so I could be there for my granddaughter's birth, they provided excellent service with my car, and they also lent me a car while I was having it repaired my car.Thanks for your Excellent service, Mr. Ben Vigil and Mr. Jack Farley. Thank you in advance. It was a pleasure meeting you.

Needed an oil change and was taken care of by Bill Mast. Very courteous, professional and knowledgeable and he explained everything to my satisfaction. The service time was quick and I was back on the road soon after. I'll definitely be returning to Quality Mazda for any additional service I might need.

I was able to set up a convenient appointment online and once I arrived the routine service went smoothly and very professional while being kept informed every step of the way

Mazda San Rafael is an outstanding and trustworthy dealership. My goal to version-up from my CX-30 to a CX-5 was met. As a legacy Mazda customer, a red carpet was rolled out by Gabriel Garcia, Joseph Malek & Richard Barekzia. The Mazda Dream Team was matter of fact, friendly and well-versed on what I was requesting. The financial fit for a payment was adjusted for my preference and expectation. I drove away with a beautiful CX-5, fully loaded and affordable! Thank you Gabriel, Joseph & Richard!!

Team works phenomenally to ensure customer satisfaction. I took my car in for a part replacement. It was done within minutes. Then, they noted my rear wiper was loose and missing a part. They simply fixed it. Nice to see such thorough care and attention to detail.

We had to replace a new CX-50 that was unfortunately totaled in an accident (not our fault). In trying to duplicate the car we lost, we wound up going to Quality in Albuquerque, even though it was a 400+ mile round-trip commute. That being said, both our sales rep Ben Vigil and Sales/Finance Manager Pavel Harbinsky made the trip more than worthwhile. Given the distance - and a number of phone calls - we were able to conclude ALL details of the sale over the phone; we only had to make the drive, sign on the line and get the keys. This was the absolute best car purchase process we have ever been through - and there have been a bunch. Especially given the circumstances, these folks bent over backwards to get the deal done on terms that worked out well for both us and for the dealership. There's a good reason these folks have been in business for 67 years and counting. Highly, highly recommended - 6 Stars on scale of 5!

Wasn't planning to buy but wanted to look at new Mazda CX-5. Was met on the lot by Jordan, easy going guy, offered a test drive. He's a motorhead, like me, so our discussions were straightforward, no pressure or xx. They gave a fair trade-in on our Honda CRV and the deal was within out target price. The CX-5 actually sold itself and Jordan made the transaction easy and smooth. We also met sales manager Pavel, interesting guy with great personal stories. We were there a long time but didn't seem like it, didn't mind, we're retired. Anyway, drove off the lot in our new CX-5. Probably one of the smoothest transactions I've experienced in car buying. Bill&Sue K

Pleased with the service. Daniel went well beyond my expectations. I've gone back several times for routine service and each time I came back with a smile on my face.

Way above and way beyond! If you're in the market for a car don't go anywhere else! This dealership, especially Ben Vigil, will go above and beyond for you! My wife and I we're traveling through NM when our car's engine let loose outside of Grants. The Sales Manager(?) Worked during his vacation to quickly get the deal together and Ben or salesman drove from Albuquerque all the way to Grants, to get us our new car that was in addition, a great deal. Dealerships and Sales people just aren't like this anymore, except for here. We live out of state but if we ever need another vehicle, we will travel to Quality Mazda to get it! Again, thank you Ben, we are forever grateful!