Quality Mazda Testimonials A sincere THANK YOU to all our favorite customers!
Friendly and knowledgeable staff. Timely service. Above satisfactory results. Would not take my Mazda to any other service provider.
Great communication, really appreciated the texted link to the video of what was found during inspection. I felt the pricing was fair, overall great experience.
The sells man Jairo was really nice and helpful. I like that I got the car I wanted and that they did not try to push me to get what they wanted to sell me
I have been taking my Mazda into the Mazda dealership for service since I bought the car. I'm extremely happy with our customer service job Daniel is usually the one that I work with and he goes above and beyond to make things perfect I especially like this last visit where they had a video of the inspection that is amazing thank you so much quality Mazda also services my Toyota FJ and I feel very comfortable taking both cars in and they do a great great job with both vehicles thank you so much
Stopped in got appointment quick, Daniel set my clock for me ,& was generally very helpful, order parts for me & gave me a price figure & appointment, I'll keep doing business with you. A good dealership!
My family has bought multiple vehicles from Quality over the past 20 years, and their staff has always been helpful and cordial.
I love bringing my car to Quality Mazda the Customer Service is Awesome Daniel and Bill knows me well ans I enjoy the way they treat their customers 😊 I see that they take lots of Pride in what they do.(Job)..For this I say Keep up the good work Services Guy's..I appreciate all you do...Thanks 😊
I really enjoyed the car buying process from sales to financing to delivery. The team at Quality Mazda was honest and straight forward. When it came time to do the paperwork there were no surprise charges or add-ons. I made the trip from Denver to buy the vehicle and would do so again.
After visiting University Mazda and getting the run around I decided to give Quality Mazda a chance. I'm glad I did, it was nothing but a great experience. The sales team was great, especially Xavi. He made the purchase of my new Mazda an enjoyable experience. Couldn't be happier. I will definitely be back.
I arrived 15 minutes prior to my appointment. I was acknowledge by the very busy service advisors and after a few minutes Daniel Parks confirmed my online appointment and service needed. He sent a link to my phone to track the progress of the maintenance performed by the technician. Shortly after that came to the waiting room to finalized the process. Everything was smooth and without any issues. This was my first service appointment and look back to the same high level of service I received the day of my visit.
I drove from Taos to Albuquerque to get the oil changed etc. on my Carbon Turbo, and it was well worth it. Super professional, took video of what they did and texted me while I waited, And checked everything etc. for $40.00 + I will continue this since I can do my errands in Abq!
I give thier service dept 5 stars because they were honest. I went in for an oil change, and they did it for a reaaonble price. I plan on going back, for all my service needs. Can't forget the one phone call I made when my car wouldn't start several months ago. The man on the other end of the phone talked me through my dilema. My brake pedal switch quit working, and he got it started by coaching me over the phone. And the price he quoted was near the exact amount. Yeah, I trust these guys. And thats no small thing. Scott H,
Such a great experience
Excellent service, starting with the clear communication, made the recent work I had done on my Mazda a really pain free experience. Daniel got us an accurate quote for parts and labor very quickly, communicated with us throughout the week long wait for parts then got the work scheduled very quickly. Even though there was a “hiccup” in the process when we found an unexpected problem, it was resolved quickly and very satisfactorily. Quality Mazda will definitely be our go to place for maintenance work—-and if their sales department is as good as their service department we will probably buy our next car from them.
I bought my car at Quality Mazda in October. The sales man that helped me was awesome and made the whole process super easy and helped answer any questions I had along the way. I recently took my car to the service department and the customer service was excellent! Definitely recommend Quality Mazda of Albuquerque!
Very attentive salesman very helpful actually made the experience a lot of fun highly recommend
Buying a car through Quality Mazda was such an easy seamless experience, Xavi was great, very helpful, knowledgeable, and patient with me and my many questions. If you're looking for a car go see Xavi at Quality and you will not be disappointed! :)
Took 6my CX 5 in for a damaged belt and regular maintenance on short notice in the late afternoon. The work was done by 10 the next day. I always get good service here.
Daniel in service was on top of it! Good job Quality Mazda! They got my car done in exact time he told me. 💪🏻👏🏻👍🏻
The service guys are great! Over the years they've always gone out of the way to get me in/out, provide options, and they always keep you posted every day about any issues or pending parts status. Always provide you a loaner car if feasible. You never feel like you are not up to speed on exactly what is going on.
I just purchased a vehicle here and I'm so glad I did. I've always hated dealerships and dreaded going but as soon as I walked in and met my sales woman I instantly felt like I was talking to a friend . I wasnt pressured at all to buy the car and she was so patient with me and all my million questions. My sales woman was very honest with me which I was shocked about because most dealerships have sales people that hound you as soon as you walk in and tell you whatever you want to hear, but it wasn't like that here. She went through all the little details with me and was very knowledgeable about the SUV I was looking at. Also, the finance guy was awesome! So down to earth and made me feel like I was in good hands. He stayed and talked with me after signing the contract about places he's visited in NM and where I should take my daughter to have some fun. We just moved here from SC so it was really nice to get his input and learn about NM. Honestly, I couldn't recommend this dealership more. I am a nervous wreck when it comes to big decisions but they made me feel so comfortable every step of the way and I know that if I need anything in the future, they would be happy to help me. ❤️
Xavier is an outstanding salesman. Went above an beyond to help me get into the car I wanted. He always returned my calls and addressed all my concerns. Thank you so much! Sherry w.
Quality Mazda was amazing!!! The whole experience has made me a life long customer!!! No pressure at all, and everyone was "real" not the typical "car salesman" type.
Very helpful people.
Welcome to Quality Mazda
Your Local Mazda Dealer in Albuquerque. We are a family owned and operated dealership that’s actually hip and cares about the way we help all our guests. Well, at least some think we’re hip. We are committed to integrity, the best value for your dollar, and benchmark service to you as our guest. This from a car dealer. Go figure. Ultimately, it is our aim to deliver you an exceptionally satisfying experience throughout your ownership cycle. It’s why Quality Mazda by DiLorenzo was nominated for Time Magazine Quality Dealer of the Year. We are conveniently located at 8101 Lomas Blvd NE, Albuquerque, NM 87110. Call or text us at Quality Mazda. We look forward to meeting you today!
Quality Mazda Albuquerque, NM
8101 Lomas Blvd NE, Albuquerque, NM 87110
- Monday - Saturday: 9:00 AM - 6:00 PM
- Monday - Friday: 7:00 AM - 6:00 PM
- Saturday: 7:30 AM - 1:30 PM