Before and After Photos

Before and After Photos

Listed below are photos and descriptions of five different groups of customer vehicles that were repaired here at QUALITY.

Group 1

2004 Honda Accord

The photo above shows a new Honda Accord with collision damage to the right rear of the vehicle.
At first glance damage seems minimal. Based on past experience we recognize the probability of hidden damage and
ask that the customer leave the vehicle with us for dis-assembly and an accurate written Damage Analysis.

This photo was taken of the Honda above after the rear bumper cover was removed.
As you can see, there was hidden sheet metal damage along with additional damaged parts.
Quality's process of removing the cover for accurate damage analysis insures that we order all of the parts that we need the first time around,
resulting in a dramatic reduction of time that it takes us to complete the repairs to your vehicle.

Some Insurance Companies and repair shops feel that you should order the parts first and schedule the work after those parts arrive.
If that process was followed in this case hidden damaged parts would have had to be reordered and possibly delayed completion of repairs.
If the insurance company or the customer was paying $40 per day for a rental car while we wait for a parts reorder it can greatly add to the overall
cost of the claim for the insurance company or additional out of pocket expense for the customer.

This photo shows the completed repairs to the Honda Accord. Body lines are nice Color match is excellent
and cycle time was greatly reduced because the vehicle was dropped off for repairs.
By the way we repair all makes of cars and trucks here at Quality.

Group 2

2006 Buick LaCrosse

The vehicle above is another example of a typical front-end collision. Because the headlamp
and park-lamp assemblies were knocked out it is our opinion that the vehicle is unsafe to
drive and will need to be dropped off for repairs. The photos below show how extensive the hidden structural damage is to the vehicle.

This photo shows that the structure of the vehicle has been swayed to the right.
The indicator is the gap from the hood panel to the right front fender.
The gap is wider in the front and narrow in the rear. The damage was what we call a high hit,
which means that the impact occurred high in the structure. A high hit is less likely to effect steering and
suspension components, however our Damage Analysis Report for this vehicle included a front suspension
alignment and mechanical inspection to insure that any related damage is repaired.

This photo shows the Mash and Sway Damage to the upper inner structure of the LaCrosse.
The Bumper Impact Beam and the Unibody Frame Rail leading into the Beam in the foreground show no sign of damage.
When we first looked at the damage to the inner structure we figured that the sheet metal parts would need to be replaced.
However as you can see in the next photo, when an experienced technician puts the vehicle on the frame machine he can
in a lot of instances repair panels that would have otherwise needed replacement.

This photo shows the mashed panels after proper pulling and straightening. The Technician's skill here has reduced both the
cost of the repairs and the cycle time needed to complete these repairs.

Here is an additional view of the panels that we originally thought needed replacement.
After the Technician repaired these panels and they were repainted they looked as good as new.
Some shops won't take the time to repair and repaint inner panels like these.
At Quality Collision we repair and repaint whatever is needed whether you can see it or not.

Here are the after photos of the LaCrosse. Nice body-lines good color match. Another QUALITY collision repair.

This photo shows that the sway in the front inner structure of the vehicle has been corrected as indicated by the proper sizing of the gap between the hood and front fender.

Group 3

2006 Pontiac G6

Shown above is a 2006 Pontiac G6 that was dropped off for repairs. At first glance the vehicle does not appear to be heavily damaged.
The photos below will show you that is far from the truth. Again this is a vehicle that must be dropped off with us for repairs.
All safety systems that have been designed into this vehicle have all been compromised.

This is the G6 from a different angle. Look closely at the square tube below the left headlamp.
This item is the impact beam that is located behind the plastic front bumper cover lying on the ground.
This bar is the first part of the impact absorption system engineered into the vehicle by General Motors.
This side of the impact absorber did not bear the primary force of the impact. Photos below show mash damage to the
right side of the Impact Bar as well as how far reaching the structural damage to the vehicle actually was.

This is how the damage to the bumper impact bar on the right side of the vehicle looks compared to
the left side shown above. Notice how far the beam has been pushed to the left side.

Wow what a difference! This is a view of the right side of the impact bar. As you can clearly see, it performed as it was designed.
Photos below show that the structural damage did not stop here.

This photo shows the damage to the uni body frame rail on the right side of the vehicle.
The right frame rail shown is the main forward structural section of the vehicle.
The engine, transmission, and all front suspension and steering assemblies are held in position by the uni body rails.
When a rail is kinked as shown in the photograph it must be removed and replaced.
A new rail must be welded into place while the vehicle is attached to the frame machine and laser measuring system.
Removal of the bent part and re-installation of the new part must be performed by a highly trained technician.
All technicians at Quality Collision have received I-CAR and GM training to insure that repairs such as these are performed properly.
If the vehicle is involved in another accident it must absorb energy as it did in this accident.

Here is another view of the impact absorbing inner structure. A perfect example of Crumple Zone Technology in action.
Just like the rail above this part will have to be removed and replaced.
Note the factory spot welds holding the part in place.
Each spot weld must be drilled out and welded back in the same spot to insure the part will function properly if the vehicle is involved in another accident.

This photo shows the extent of work involved in the damage and repair of the vehicle Note the Engine, Transmission and
complete suspension assemblies have been removed to allow access necessary for proper structural component replacement.
In some cases entire interiors must be removed including the dash assembly for proper access.
The red item in the photo is the frame machine used to hold the vehicle in place while removal of the old parts and installation of the new parts takes place.

This photo shows the view from the left side of the vehicle as it sits on the frame machine.
The silver section shown in the photo is the new Left Lower Unibody Frame Rail as it is positioned before welding.
Quality uses a Chief S-21 five-tower frame machine to hold the vehicle in position while each of the five towers can pull with different rates of power and at separate angles.
The machine allows us to duplicate the impact damage done to the vehicle in reverse at a controlled rate.
Accurate measurement is also critical at this point of the repair. To insure accurate measurement Quality utilizes Chief Velocity Computerized Laser measurement equipment.
This tool measures the vehicle with Laser light and actually shows the position of the damaged Unibody on the computer screen prior to any pulls taking place.
A print out of the amount of damage both before and after corrective pulls are made is put in the customer file.
Measurements are made in millimeters and compared to a specifications supplied to Chief by the vehicle manufacturer.

The extent of the damage to this vehicle included the deployment of the Air Bags.
The Air bags along with the entire supplemental restraint systems in today's vehicles are responsible for greatly reducing serious injuries to drivers and passengers.
The inspection, re-installation and testing of these systems should only be performed by trained technicians certified to perform these procedures.
Quality Collision is a full service facility. As mentioned before all Collision, Refinish and Mechanical technicians are GM and or I-CAR trained.
I-CAR stands for the Inter Industry Conference for Automotive Collision Repair.

The photo above shows the completed project. There are many steps in the process of repair that we have not covered in this selection of photos.
The re-installation of all mechanical components such as the air bag components, the preparation of the new sheet metal and plastic parts for painting,
final reassembly of all exterior parts down to the final hand wash and clean up of the vehicle for delivery and above all the final QUALITY check of all work performed.

Group 4

2004 Pontiac Grand AM

The photo above is a vehicle as it arrived at Quality Collision for repairs. This is a perfect example of a vehicle that needs to be dropped off for repairs.
Hidden damage was discovered after disassemble so our Damage Analysis Report was complete and easily resolved with the Insurance Company.
Because the vehicle was dropped off and disassembled to expose hidden damage, all parts needed were ordered and received the first time.
This drastically reduces the overall cycle time needed to complete the repairs to the vehicle. Total down time for these repairs was NINE days.
Not bad considering the many processes the vehicle needed to go through and that the vehicle was repaired during the Christmas Holiday Season.

Here is a side view of the damage to the customer's vehicle. The headlamp missing is a safety Issue that in our opinion renders the vehicle not safe to drive.
Other indicators of possible structural damage were the alignment of the front sheet metal at the top of the right fender to the hood.

This is a photo of the vehicle cleaned and made ready for customer pickup. The final dollar amount of the repairs was $3126.00.
The Color Match is typical of the quality of our refinish work. Our goal is to repair the vehicle and erase any physical indicators of damage.
If you did not know where the damage was you could not tell that the vehicle was even in an accident.
The vehicle arrived on Dec 19th, Insurance issues were resolved and parts were ordered on Dec 21st.
Final parts arrived on Dec 27th and Vehicle was ready to go on Dec 28th 2005.

Group 5

2003 Subaru Outback Wagon

This is how the vehicle arrived at QUALITY Collision Repair. This is a perfect example of hidden damage. Notice that the gaps and alignment of the body line at the rear door.
These are visible indicators that we will more than likely find more damage after parts are removed.
What a difference just removing one exterior body cladding can make. The doors on today's cars all have Intrusion Beams.
Intrusion Beams are another part of the safety oriented engineering designed into today's vehicles. In this case it is almost guaranteed that the beam has been damaged.
Unfortunately the only way to know for sure is to cut the outer skin off the vehicle and inspect the beam for bends and or cracks.
If you look closely you will even see fairly severe damage to the rocker panel below the door. The rocker panel is one of the strongest parts of the automobile. Photos continue below.

This view shows how deep the damage to the door is and why the natural body line at the rear of the door looks misaligned in the first photo. More photos below.

This is a view of the vehicle after repairs and final clean up. The total of these repairs was $4022.69.

The vehicle was dropped off at QUALITY Collision Repair on Oct 10th of 2005. Parts were ordered on Oct 12th parts were received on Oct 18th and
the vehicle was completed and ready for delivery on Oct 26th 2005. Approximately 16 days total however parts were not available for a total of six days.
All body-lines are straight and true, color match is outstanding.

By the way our warranty is for 12 months or 12,000 miles from date of delivery.
We urge our customers to let us know if any problems arise after the vehicle is out of warranty so we can establish if it is our workmanship.
If it is found to be, we will more than likely take care of the problem.